Help Centre

1 – Using the various booking engines, start by entering your dates of stay. This will show you the offers available for your dates.
2 – Fill in the required fields according to the type of service and confirm once the service corresponds to your choices. Your services will be saved in your basket.
3 – Once in the basket, you can add one or more other services or finalise your bookings.
4 – Fill in your contact details and your chosen method of payment.
5 – Pay and then check that you have received the confirmation e-mail for each service booked.

A booking notification is also sent to each service provider in your order.

Yes, you can take out insurance to cover your entire basket. This paying option is offered at the basket stage by the supplier Areas Assurances. Areas Assurances is your contact for cancellations and refunds if you have taken out insurance.

Insurance contract

For each service booked, you must first contact the service provider who manages your accommodation or activity. You will find this contact in the booking confirmation e-mail you received.

Secondly, you can contact the customer service department of the booking platform.